2014 - 2023 BroadbandNow | BroadbandNow is a registered trademark of Centerfield BBN *Accuracy not guaranteed. If you're using a battery backup, you'll also need to disconnect it from the modem and your router if you have one. Make sure you haven't missed any payments on your account. Whats going on? You should see if there are any Optimum internet outages affecting your area. Some of the functionality and menus may not be available with this browser. If no outage is shown, trytroubleshootingthe issue. Late or missed payments can cause an interruption of service. ^David, Hi there. If you have any tips or frustrations you wish to share, please leave a message in the comments section! Electrical power is needed to operate your . Want a real-time outage update? Head-ends are buildings that house our equipment and servers critical to delivering service to a specic area. Store Locator. Optimum instead sends fiber into subscribers general area and uses coaxial lines for the last part of the data journey. You can easily perform a manual reboot by unplugging your modem and plugging it back in. Invalid Optimum ID, please complete all fields. . Service Electric Cable TV, CSC Holdings, Cablevision, Morris Broadband, Optimum, Altice USA, Service Electric Broadband Cable, Service Electric Cable TV of Hunterdon, Cablevision/Optimum. Optimum / Cablevision outages reported in the last 24 hours This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. Visit Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? The most recent Optimum outage reports came from the following cities: if it's plugged into a cable box, VCR, DVD player or gaming system. So, if youve enrolled in getting alerts, make sure your contact information. Combining internet service and a mobile plan on one account can save you up to a years worth of mobile phone charges. 1 Court Square West, Long Island City, NY 11101 You can add home phone service for $15 to any internet plan. An outage is declared when the number of reports exceeds the baseline, represented by the red line. Useful comments include a description of the problem, city and postal code. We strongly recommend that you upgrade to a more current browser. Optimum by Altice is available at this address. Hey @optimum internet been down all day since I woke up at 6am. Use the zip search and check with Optimum by Altice directly to verify availability. Report a different problem Report a tree, light or possible power theft. We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. Text OUT to PSEGLI (773454), report it online, through our app, or call 800-490-0075. or call 8449102593 Make sure to report and "downvote" such posts. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. Their equipment doesnt work half the time. If you need extended Wi-Fi coverage in your home, not to worry, one Optimum Wi-Fi Extender in addition to the Smart Wi-Fi 6 gateway modem is included in most Optimum internet packages. Optimum WiFi hotspots are a network of over 1 million WiFi Discussion. Optimum.net is compatible with a wide range of browsers. Having problems? View our outage map . Do not assume a wire is down if your power is out. We need the GPS enabled on this device and your permission to use your location. Find outage information for Xfinity Internet, TV, & phone services in your area. Plus, Optimum makes installation free for customers when they order online. BroadbandNow is supported by commissions from some of the providers listed on our site. Also don't post any of your personal information. To keep power flowing, our crews prepare for potential outages long before they happen. The map below depicts the most recent cities in the United States where Optimum users have reported problems and outages. charges, at the number provided above. Use of this site constitutes acceptance of the AEP Terms and Conditions. Get Help; User Guides; Service Appointments; Optimum Service Plans; . If commercial power is out, we use generators to power our head-ends and work to address any damage to the head-ends that may be impacting delivering service to the entire network. Follow the reboot instructions for the cable box you have: Scientific Atlanta Cable BoxTurn off your TV and unplug your cable box from either the electrical outlet or the back of the box itself. Any eta on restoring service? Please DM us here: https://t.co/bEPlExjAK3 and we can take a look for you. Check current status and outage map. Learn More. If you are only having a service problem on one of your computers there may be a problem with the software. Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. Optimum Business - Service Outage Check for outages Sign in to check your service status. With internet plans starting at $40 per month, Optimum offers download speeds up to 940 Mbps. This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. Enter the phone number associated with the outage address. Staying connected during storms is critical. Share them here. What is going on ? Reported outages on 22.02.2023: There were a total of 1 outages at Optimum (Cablevision). Service for. like a laptop, cell phone, or tablet with your Optimum ID and password. Criterion Digital 2023. 1. We will debit Optimum is owned by Cablevision and includes the service to former Bresnan Communications clients. Your account number can be found on your recent bill: FirstEnergy understands you depend on safe, reliable power to keep your home, family and business running. @optimum Optimum sucks. . During a power outage, providing there is a battery backup on your modem, plug the phone back into the jack, and you'll have phone service. While Optimum does have an installation fee, Optimum tends to waive this installation fee for all customers who order online. If you are using a battery backup, reconnect the modem to the battery and wait 30 seconds for the lights to come on. Please help! Latest outage, problems and issue reports in social media. @Optimum still refusing to provide a pro-rated refund for my two days of service, keeping my entire $257 monthly payment. If the above tips do not fix the problem you can try rebooting the modem. Users are reporting problems related to: internet, wi-fi and tv. Pricing, terms, and offers subject to . Make sure to report and . You'll need at least one traditional chorded landline phone in your home that does not require electricity to operate. FlexAbility Disclaimer: All trademarks remain the property of their respective owners, and Please let us know what issue you are experiencing with Optimum: Thank you for the report! Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming (under the Optimum West brand). Tips? Samsung HD Cable BoxTurn off your TV and unplug your cable box from either the electrical outlet or the back of the box itself. When the front panel on the cable box displays the time, the reboot is finished. @OptimumHelp Outage in Sylva, NC? Optimum Outage Map, Yonkers, New York Sorry, no map Discussion Please don't call "support numbers" posted below most probably it's a scam. Optimum's mobile services are powered by T-Mobile's wireless network. @OptimumHelp internet outage in Bushwick (zip code 11206). Its been a month. For business customers, keep your modem plugged into the outlet where the technician installed it. @Optimum still refusing to provide a pro-rated refund for my two days of service, keeping my entire $257 monthly payment. Optimum is the consumer brand for Cablevision and offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Having problems? All rights reserved. You can connect from any WiFi enabled device, like a laptop, cell Complain here: https://twitter.com/@OptimumHelp https://www.optimum.net/support/ Log into your online account to view a status update on a reported outage. Horrible customer service. Check the settings on important communication channels. All of the downloads are safe from the vendor's official website. By selecting Accept all, you consent to our use of Cookies. This may take 3-5 minutes. /EOFBd*e1?. Post yours and see other's reports and complaints. display your award(s), Copy the Embed code and drop it into your site's HTML. or call (844) 910-2593 @OptimumHelp i am preparing to file a complaint with the fair trade commission and the better business bureau for failure and refusal to honor business promotion that was advertised so yall know,im tired of this. Optimum.net is compatible with a wide range of browsers. . Our lines, which hang on power poles, require power supplies to be active. How do I find out if internet is down in my area? By clicking "Get my free quote" above, I consent to receive from BroadbandNow.com and any party on its behalf at any time e-mails, Check for reported outages @OptimumHelp the internet has been down in bushwick for over 5 hours! Ive been patient. Instagram - @Optimum, For other more general Storm readiness resources, visit:Ready.gov Problems in the last 24 hours in Weston, West Virginia. Make sure your devices are charged and have your, 2. The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. Enter your address or zip code to check Optimum by Altice availability in your area or interact with the coverage map. Call 911 immediately if you see a downed power line. Are you also affected? Check to see your plan options by entering your ZIP code at the top of this page. Optimum Outage Map, New Jersey Sorry, no map Discussion Please don't call "support numbers" posted below most probably it's a scam. Explore plans below Without power to your home, your Optimum service will not work. Customers should always let us know if they are experiencing an outage, even if a neighbor has already reported it. All rights reserved. Internet & TV . Having problems? Outage Map User Guide Optimum provides this document as an overview of how to: By using the Optimum outage map, you'll be able to monitor outages affecting TV, Internet, and phone services and track the status of outage updates. Download important mobile apps for support, news, and entertainment:Optimum Support appNews 12Optimum appOptimum TV app, And follow us on Social: It's been over 3 hours. Find out what is going on. Plug your equipment back into the power source. Complain here: https://twitter.com/@OptimumHelp https://www.optimum.net/support/ Breadcrumb. To check the input, press the TV/Video or Source button on your TV manufacturer's remote control. BroadbandNow Internet Service Provider Awards 2020. are used by BROADBANDNOW only to describe products and services offered by each respective trademark holder. With Automatic sign-in, you register your Optimum offers cable TV, home phone, and mobile services along with home internet service. Earlier on Wednesday, at least 13,000 customers in New Jersey were affected by a major Optimum outage, according to the company's outage map.But in the evening, the company said the outage had . If youre interested in bundling a mobile phone plan with your internet service, you can save significantly on your mobile service even get a years free service, depending on the internet plan and mobile plan you choose. Outage map User reports indicate no current problems at Suddenlink Suddenlink outage and reported problems map Suddenlink Communications offers television, broadband internet and phone service over the cable. Please don't call "support numbers" posted below most probably it's a scam. Cable internet from Optimum by Altice is available to an estimated 8.2 million people, making it the 4th largest residential cable provider in the U.S. by coverage area.