Unscrew the mounting screws from the side of the machine and gently remove the ice maker from the machine. Furthermore, the warranty does not cover shipping and handling expenses. 4330 East-West Highway Bethesda, MD 20814, Contact Us: 800-638-2772 (TTY 800-638-8270) Consumer Product Safety Commission (CPSC). Use the IM117000 Top Mount Refrigerator Ice Maker Kit to make sparkling ice with ease. Many consumers have experienced these ice maker problems with their KitchenAid Refrigerator also. According to the Consumer Product Safety Commission (CPSC), the ice level detector arm in the ice maker can break into pieces and fall into the ice bucket, posing a choking hazard. Replaced the water valve and melted the ice from the fill tube. Find low everyday prices and buy online for delivery or in-store pick-up Powered by consumers. Frigidaire Electrolux refrigerator ice maker class action overview: Who: Electrolux recalled Frigidaire and Electrolux side-by-side, top freezer and multi-door refrigerators. . CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years. I have a Frigidaire Gallery Series side by side fridge we bought approx 2 years ago. I'll check out the other thread. 3, 2022 at 11:28 AM PDT. Retrieve your username. I've called the company and been notified that there is no recall on the item. Furthermore, any physical damage is also excluded from coverage. Remove the ice bin completely, empty it, clean it, and then reinsert it. The first thing you should do is check the power supply to make sure its still connected. While prices may be higher than some other brands, their appliances are built to last, making them a great option for investing in a long-term appliance that will be used for years to come. Sparkling ice cubes are frozen, released and stored in a container without opening the door. Before starting, its important to make sure you have all the necessary materials, such as a Phillips head screwdriver, adjustable or open-end wrench, and electrical tape. Report a hazardous product: Call the CPSC hotline at 800-638-2772 or go to SaferProducts.gov. Need something fast? The biggest problem with Frigidaire refrigerators is that many customers have reported issues with malfunctioning parts and inconsistent temperature regulation. . Additionally, in 2017, a customer in Indiana filed a lawsuit against Frigidaire alleging that their dehumidifier was defective and caused property damage. This may require you to remove the bin and also to use a plastic scraper to remove any stubborn ice. Make sure the Frigidaire is still plugged in and that the outlet has electricity. Electrolux said it has received 185 reports of the ice level detectors breaking, with one report of gum lacerations in a consumer. External Dimensions. Step 9: Reconnect the ice maker. Recalled Electrolux multi-door refrigerator with in-door dispenser, Recalled Frigidaire top-mount refrigerator, Recalled Frigidaire side-by-side refrigerator with in-door dispenser, Serial number locations for the different refrigerator types, More than 1.2 Million Mainstays Three-Wick Candles Recalled by Star Soap Star Candle Prayer Candle Due to Fire and Laceration Hazards; Sold Exclusively at Walmart, Chamberlain Group Recalls LiftMaster myQ Garage Door Control Panels Due to Entrapment Hazard (Recall Alert), Colgate-Palmolive Recalls Fabuloso Multi-Purpose Cleaners Due to Risk of Exposure to Bacteria, MI Windows and Doors Recalls Vinyl Single-Hung Impact Windows Due to Fall and Serious Injury Hazards (Recall Alert), BISSELL Recalls Cordless Multi-Surface Wet Dry Vacuums Due to Fire Hazard, ZLINE Recalls Gas Ranges Due to Serious Risk of Injury or Death from Carbon Monoxide Poisoning, Electrolux Recalls Frigidaire and Electrolux Refrigerators Due to Choking Hazard from Ice Maker, toll-free at 833-840-5926 from 8:30 a.m. to 8 p.m. Also check to see if the power switch is on. and click on Recalls at the bottom of the page for more information. Service and Repair We dont recognize that sign in. Just moved into a new house that came with the refrigerator model FG4H2272UF. For your information, the model number is FFHS2611LB and the series number 4A53800089. With these few steps, theres a good chance that the Frigidaire ice maker in your refrigerator will last for many years. The recall was announced Thursday, according to the U.S. Consumer Product Safety Commission. The first step is to turn off the water supply to the ice maker, either by shutting off the water valve or disconnecting the water line from the wall. It functions best when the freezer temperature is set between 0 and 5 degrees F (-18 to -15 C). People with healthy immune systems are usually not affected by the bacteria. of ice per day. Additionally, Frigidaire does have a few ongoing customer service programs for certain models, such as a 90-day exchange program and a 4-year warranty for select models. The kit is called a ice maker air handler housing conversion kit, part no: 5303918784 . English I tapped into the kitchen sink's cold water supply. FGHC2331PFAA Ice maker not making ice FGHC2331PFAA Not dispensing water . Disconnect the wiring harness or tubing that is used to connect the ice maker to the water supply. If the icemaker is not working make sure the freezer temperature is around zero degrees Fahrenheit. I installed the water line about a month ago, it's only a single water line running to the fridge. Shop for Ice Maker and Frigidaire Gallery Refrigerators Outlet at Best Buy. Our Frigidaire refrigerator repair manual cuts out all the unnecessary theory and sealed system repairs that the novice will never perform. If there's water in the reservoir, drain the water reservoir. Save products you love, products you own and much more! Cause 2: Freezer Temperature is Above 10 Degrees F (-12 C) Whenever your ice maker stops working, check the temperature of the freezer. After all the screws have been removed and the water line and the electrical plug have been disconnected, the ice maker is ready to be removed. Please contact Frigidaire directly to learn more about coverage and remedies that may be available to you. I'm obsessed with smart home tech and channel my obsession into new stories for Consumer Reports. (Gray News) - Frigidaire and Electrolux side-by-side, top freezer and multi-door refrigerator models have been recalled for a choking hazard involving a . Jessica Goodman, Cox Media Group National Content Desk, Recall alert: Frigidaire, Electrolux refrigerators recalled due to ice maker choking hazard, KIRO 7 News Seattle facebook feed(Opens a new window), KIRO 7 News Seattle twitter feed(Opens a new window), KIRO 7 News Seattle youtube feed(Opens a new window), The United States Consumer Product Safety Commission, Missing Pennsylvania woman found alive after more than 30 years, Multiple western Washington residents indicted in connection to coast-to-coast drug ring, Powerball jackpot winner identified as longtime Boeing employee, Court finds Federal Way gun store in contempt of court, Big snake: Officials discover 14-foot python in New York. Find low everyday prices and buy online for delivery or in-store pick-up It may be lower than the recommended settings, which affects the amount of cold air flowing in the section. Electrolux has received 185 reports of the ice level detectors breaking and one report of gum lacerations. Durable goods in June posted their biggest fall in nearly a year and defy predictions of a rise. What is the easiest way to remove ice from a freezer? ET Monday through Friday, by email at IceMakerRecall@electrolux.comor online at www.icemakerrecall.com or at www.electrolux.com or www.frigidaire.com and click on Recalls at the bottom of the page for more information. Influence-free. This model is no longer available or might have limited distribution. No Tools Needed. View frequently asked questions, chat with live professionals, compare appliance protection plans, and more. The company will replace the icemaker for free. It is important to note that the warranty applies to the original purchaser only and is non-transferrable. The models are side-by-side, top freezer, and multi-door refrigerators and range from 23 inches to 36 inches wide. All email addresses you provide will be used just for sending this story. Questions about the recall can be directed to Electrolux at 1-833-840-5926, Monday through Friday from 8:30 a.m. to 8 p.m. Questions about the recall can be directed to Electrolux at 1-833-840-5926, Monday through Friday from 8:30 a.m. to 8 p.m. Woke up this morning to find the fill tube frozen again. My name is Tami Taylor. Also check the water inlet valve that supplies water to the ice maker. Frigidaire Gallery FGHB2866PF Refrigerator. Ad-free. At this time, there are no active lawsuits against Frigidaire in the United States. When you enter your refrigerator model number and serial number, you will be notified if you have a recalled ice maker. Electrolux is urging all affected consumers to immediately stop using the recalled refrigerators ice makers. Electrolux Home Products Inc., of Charlotte, N.C. If the arm is frozen in place, first remove the ice storage bin. Yes, LG craft ice makers can be removed. The affected models are: PRMC2285AF, ERMC2295AS, FRSS2323AB, FRSS2323AW, FRSS2323AD, FRSS2323AS, FRSS2333AS, FRSS2623AB, FRSS2623AW, FRSS2623AD, FRSS2623AS, FRSS2633AS, FRSS26L3AF, and FFHI1835VS. FRIGIDAIRE GALLERY Frigidaire Pro 22.1-cu ft 4-Doors Refrigerator - Stainless Steel - Water and Ice Cube Dispenser: we've got it. Includes simple step by step instructions for easy installation. I have a new Frigidaire Gallery, bottom mount, fridge with a built-in water dispenser and ice maker. Did you find out the problem and get any resolution. You can also use a multimeter to determine if voltage is reaching the . F F0ndue Member Joined Apr 14, 2021 Messages 1 Location Canada Apr 14, 2021 #1 Model Number FG4H2272UF Brand Frigidaire Age 1-5 years Additionally, an alarm may sound if the temperature in the refrigerator rises too high, indicating an issue with its thermostat. I have exact same problem. For more information on the serial number ranges, as well as how to locate the model number and serial number, see the CPSC recall notice. Recall alert: Frigidaire, Electrolux refrigerators recalled due to ice maker choking hazard (The United States Consumer Product Safety Commission). All rights reserved (About Us). You should also check the freezer temperature. In the United States, these refrigerators were sold at Lowes, Home Depot, and other appliance stores, and online at Frigidaire.com from April 2020 to March 2022 costing between $1,200 and $4,300, according to the CPSC. Frigidaire LGHB2869LF Electrolux EW23BC71IS Frigidaire LGUB2642LF They mounted a Gen 1 ice maker in the refrigerator and dispensed ice cubes through the refrigerator's door. This Frigidaire portable ice maker can produce up to 26 lbs. Electrolux is offering a replacement for the ice level detector. Once the ice is cleared out, locate the screws or brackets used to secure the ice maker to the side of the freezer and unscrew them. Let's Chat Mon-Fri, 8:30am - 8pm (EST) Call Us 1-800-374-4432 Mon-Fri, 8:30am - 8pm (EST) Faqs Get support, view how-to videos, and learn tips and tricks. The United States Consumer Product Safety Commission says . I also enrolled into the automatic water filter subscription through Frigidaire. Shop for Black, Ice Maker and Frigidaire Gallery French Door Refrigerators at Best Buy. The longevity of Frigidaire ice makers depends on the model and how well it is maintained. You can inspect the board for signs of damage or a shorted component. Mike Dodson 71K views 1 year ago Running Icemaker Diagnostics (Test Mode) On A Frigidaire Gallery Side By Side. Electrolux is recalling 13 models of Frigidaire refrigerators and one Electrolux model sold over the last two years because the level detector arm in the icemaker can break into pieces and fall into the ice bucket, posing a choking hazard. Fits top mount refrigerators. It does not have a separate one for both the water dispenser and the ice maker. Hopefully it doesn't freeze up again in a couple days. I called Frigidaire & was told to change the water filter. Electrolux toll-free at 833-840-5926 from 8:30 a.m. to 8 p.m. What is the warranty on a Frigidaire countertop ice maker? Have ice at the ready whenever and wherever you need it with this Frigidaire portable ice maker. Shop for On Sale and Frigidaire Gallery Counter-Depth Refrigerators at Best Buy. Step 6: Unscrew the components. Yes, you can remove your ice maker to make more room in the freezer. The cost of the kit is about $70.00 and it comes with the instructions. A "Gen 1 Ice Maker" is an ice maker module that: (1) is mounted in the refrigerator compartment, (2) dispenses ice through the refrigerator door, (3) creates ice cubes by cooling water to below freezing by means of liquid coolant circulating through metal "fingers" inserted vertically into cup-shaped molds filled with water, and (4 . Carefully lift the ice maker off of the freezer wall and gently lower it onto a secure, flat surface. The recall of 13 models of Frigidaire and one model of Electrolux side-by-side, top freezer and multi-door refrigerators was issued due to the ice level detector arm in the ice maker posing a . The ice level detector arm in the ice maker can break into pieces and fall into the ice bucket, posing a choking hazard. No need for ice cube trays, IM117000 will freeze, release and store ice in a container. It was obvious that the system was not going. They were sold atLowes, Home Depot and appliance stores nationwide and online at Frigidaire.com between April 2020 through March 2022 for $1,200 to $4,300. It may not display this or other websites correctly. Removing the Frigidaire Gallery ice maker is a straightforward process, but it can be time-consuming depending on which type of model you have. What do you do when your Frigidaire ice maker stops working? I found a wiring diagram that mentions a fill tube heater but can't find if it's replaceable or how to test it so the search continues. The brand name, model and serial number for each unit is printed on a label located on the right panel in the interior of the refrigerator compartment. Be careful to not break any of the plastic covers as those are necessary insulation for the electrical components. The plaintiffs allege that the Electrolux ice maker is defective. ET, Monday through Friday. *Ice-maker needs a repair, water dispenser still works fine. Disconnect the wires that connect the water valve and shut off the water supply to the refrigerator. There may be a kink in the fill tube that is preventing the water from getting to the ice maker. Get Notified About Each Recall via Email. 2023 Cox Media Group. If youve checked all of the above and nothing is wrong, then you may need to replace the ice maker. Step 1: Shut off the power. The bacteria can enter the body if inhaled, through the eyes, or through a break in the skin. The refrigerators range from 23 to 36 inches wide. Look for the brand name, model and serial number printed on a label on the right panel inside the refrigerator to check your refrigerator. The control panels secondary entrapment protection system can fail causing the garage door to close even with an obstruction present, posing an entrapment hazard. Empty the ice bucket and contact Electrolux. 02 - Freezer Temperature is Above 10 Degrees F (-12C) If the freezer temperature is above 10 degrees Fahrenheit (-12C), the ice maker will not produce ice cubes efficiently. Empty the ice basket. Published: Jun. ET Monday through Friday, or by email at IceMakerRecall@electrolux.com. Ok, yes you are correct, this is a different design that I have run across as of yet. The U.S. Consumer Product Safety Commission has a list of the model numbers. Refill the reservoir and see if it works. Make your selection of either small, medium or large cube size, and retrieve fresh, cooling ice in just six minutes after filling the reservoir. A complete list of model numbers and serial numbers can be viewed here. Sign up and stay up to date with our daily newsletter. OR the ice maker drawer also pulls right out if you'd rather just have the extra freezer space. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics. Update: I contacted customer and she says she has excellent ice production. If the control board is defective, the ice maker may not work at all. Our contemporary style countertop nugget ice maker produces up to 44 pounds of fresh ice a day and has a large-capacity bin that holds up to 3 pound of crunchable nugget ice. If any screws are securing the electrical plug, remove them using a flathead screwdriver. As with most appliances, proper maintenance is key. 365 days to return any part. We truly understand the impact this may have on you and are working closely with our suppliers so we can deliver your order as quickly as possible.Online scams have also increased significantly during the pandemic--please only use the official Frigidaire.com site or shop at one of our authorized retailers to avoid fraudulent scams.Thank you for being a part of the Frigidaire family. The temperature is set to 2 degrees and the icemaker button is 'On'. As these issues are widespread, resolving them can often be difficult, costly, and time-consuming. Use the IM117000 Top Mount Refrigerator Ice Maker Kit to make sparkling ice with ease. I've turned everything off, then back on. The Bottom Line FIXED Frigidaire Gallery FG4H2272UF Ice maker freezing at back, won't dispense ice F0ndue Apr 14, 2021 ice maker ice maker freezing up Not open for further replies. If any component of the product fails due to a faulty material or workmanship, the part(s) will be repaired or replaced free of cost within the warranty period. Is there a recall on Frigidaire ice makers? If the temperature is too high, you can reset the temperature control and wait for the ice maker to cool down before testing again. Using the screws that have just been removed, reassemble the ice maker. The company does not seem concerned about their appliance being dangerous. CPSC states that consumers should immediately stop using the recalled Frigidaire and Electrolux refrigerator ice makers. In order to fix it, CPSC says to empty the ice bucket and contact Electrolux who will schedule an appointment with a technician for you so that the ice maker can be replaced and it will be free. FIXED - Frigidaire FFHB2750TD3 Ice maker fill tube freezing, Frigidaire 5304519149 Water Valve (AP6834504) - AppliancePartsPros.com, Frigidaire FG4H2272UF not making ice/proper ice, Frigidaire FG4H2272UF - Freezer not cooling, Frigidaire FG4H2272UF - ER T1 code - Replaced thermistor to no avail, Frigidaire PHS39EJSS ice maker not working, Frigidaire FG4H2272UF ice maker tray drops out of carrier.