What are airlines responsibilities when your bag is delayed? Screening at certain airports is performed by private companies and not TSA. Just outside of the concourse is a large American Airlines Admirals Club that is situated in the D and E gate connector, and the closest security checkpoint is checkpoint C. There are several shops and restaurants in Concourse C and flights are operated exclusively by American Airlines. For example, an airline cannot have a policy that they will reimburse a passenger up to only $50 for each day that a passengers bag is delayed. Travelers Aid: There is no Travelers Aid center at CLT, however, there is a Community Link center located in Charlotte at 601 E. 5th St., Suite 220, Charlotte, NC 28202. For additional media information visit cltairport.mediaroom.com. Screening at certain airports is performed by private companies and not TSA. Washington, DC 20590855-368-4200. Editorial Disclosure:The content featured on UpgradedPoints.com has not been influenced, provided, or reviewed by the credit card companies mentioned. busiest times for Charlotte airport security are from 5:00 PM to 6:00 PM when the wait can be 29 minutes. Since then Amar has endeavored to turn his gap year into a "gap life" and has spent the last 13 years traveling the 7 continents. www.cityofcapegirardeau.org/departments/airport, Join our e-mail Problems with your baggage | Lufthansa Seating with charging stations can be found at gates A21 to A29 and throughout Concourse B. Airport Address: 5501 Josh Birmingham Pkwy., Charlotte, NC 28208 To accompany a passenger into the terminal or to meet them on arrival, visitors can park for up to 15 minutesfree in the hourly parking deck. If your destination requires specific travel documents, remember to bring a completed copy with you to the airport. We really appreciate it! Reporting the damage straight away at the airport, Report damage online up to three days after your flight, Report damage that occurred on flights longer than three days ago online, Items accidentally left behind at the airport or on the aircraft, Single items missing from checked baggage, Liability for your baggage and statutory reporting deadlines, at the Lufthansa baggage tracing counter at the airport or. Charlotte Douglas International Airport (CLT) served over 43 million passengers in 2021, and is the sixth busiest airport for passenger traffic in the U.S. Its the second-largest hub for American Airlines after Dallas/Fort Worth (DFW), with the airline operating around 90% of flights in and out of CLT. CLT has 5 security checkpoints situated across the terminal, providing easy access to each concourse. Need to change, cancel, or edit your flight itinerary? United Airlines Baggage Claim in Charlotte, NC with Reviews Do I go to gate at CLT to check in? The tricky part about losing an item in an airport is that it can end up with one of several agencies, depending on where you actually lost it, and who found it. The Hyatt House Charlotte Airport offers shuttle service to both the airport and destinations within a 3-mile radius, including multiple shops and restaurants. Safe travels! The Information Counter (tel. We have a layover of several hours at the airport. Charlotte Douglas International Airport consists of 1 main terminal and 6 concourses. At Frontier Airlines, we are committed to serving our customers quickly and efficiently. Designated smoking areas can be found outside of the terminal at the far west end on the departures level, and near doors A and D on the arrivals level. Payment methods include coins, cash, American Express, Master Card, Visa and Discover. Delta Airline Baggage Claim in Cleveland, OH - Yellow Pages Priority Pass members are entitled to use their pass for 1 hour at Minute Suites. Please retain all the receipts pertaining to your emergency purchases. How to enable JavaScript. Charlotte Douglas International Airport [CLT] - Terminal Guide We recommend you arrive to the airport at least 3 hours before your scheduled departure for international flights. Safe travels! Terms of Service apply. The maximum amount reimbursable for your replacement purchases or the complete loss of your baggage is ca. Contact your airline for lost or missing baggage. We are always very sorry when this happens and take all the necessary steps to get your baggage back to you as soon as possible or to compensate you for any damage it may have suffered. Passengers can ride the courtesy shuttle bus between the terminal and these parking lots. Daily parking is reasonably priced at CLT, but if youre looking for the cheapest option available, or to combine your parking with a hotel stay, then be sure to check availability at hotels and off-site parking lots. Delayed or damaged baggage Back to top Daily: 4:15 a.m. - 10:30 p.m. Baggage claim: Zone A CLT has a good selection of hotels located from 1.6 miles away and further. He has also lived in places such as Australia, Colombia, Costa Rica, and Mexico. I am traveling from Barbados to Toronto Canada through Charlotte. Accessibility - Charlotte Douglas International Airport Alternatively, you also have the option of going directly to the lost property office (Terminal 1, Area A, Level 0, Monday to Sunday from 08:00 hours to 16:00 hours). You can report the damage to the Lufthansa baggage tracing counter at the airport. CLT has 2 dedicated TSA PreCheck lanes 1 at checkpoint B and 1 at checkpoint D. If you have been approved following the application process, then you are eligible to use these lanes for expedited security clearance. Airlines are required to compensate passengers for reasonable, verifiable, and actual incidental expenses that they may incur while their bags are delayed - subject to the maximum liability limits. NC What are airlines responsibilities when they damage your baggage? Some airlines now offer applications for cell phones, tablets, and other electronic devices, which provide passengers with data on the location of their baggage. If after 21 days from filing your original delayed bag claim, your baggage has not been found, you can claim the bag as a total loss under the delay claim number that was provided. Charlotte Douglas International Airport Find 8 listings related to Delta Airline Baggage Claim in Charlotte on YP.com. These parking lots charge a flat fee of $12 per day. You can find all the information about statutory regulations and time limits with regard to liability and insurance for baggage that is delayed, lost or damaged by the airline here. However, the credit card information that we publish has been written by experts who know these products inside out, and what we recommend is what we would (or already) use ourselves. Our support team is just a click away! Lost and found Customer service American Airlines If you have reported your damaged baggage within the legally stipulated period, you can claim settlement of damages under the Montreal Convention. Gates A1 to A8, and A10 to A13 are closest to the main terminal and gates A21 to A25 and A28 to A29 are further north of the airport accessible via a connector with moving walkways. Lounges marked as N/A only allow entry for eligible passengers in their premium cabins, frequent flyer programs, or participating credit card programs. For all general enquiries, complaints and issues related to lost property and left luggage, please use the following airport contact details. Verizon International Phone Plans Countries, Coverage, Rates, and More, AirHelp Review Get Compensated up to $700 When Your Flight Is Delayed or Canceled, BEST OFFER EVER: Earn $900 Bonus Cash Back. If individual items or the entire contents of your baggage are missing, you should report this immediately upon arrival: * Reporting the loss at a later date can only be accepted if this is done in writing online within seven days. Bags Customer service American Airlines Use this tool to help you get between terminals, No destination-specific delays are being reported at. Delayed or damaged baggage Contact us For more help with your bags, fill out the contact form. When the damage to the bag cannot be repaired, airlines will negotiate a compensation amount based on the value of the bag and its depreciation. What about on the way back from TC to Connecticut? This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Im flying through CLT from Connecticut to Turks & Caicos. Charlotte Douglas International Airport. For each commenced year of use, 15 per cent of the value is deducted. 3. Review and complete the online claim form, as instructed below. For checked baggage, the airline is liable, regardless of fault, for any damage caused to the baggage in its care. If your claim is approved, you will receive a letter and form to complete regarding settlement agreement and/or payment methods. Not necessarily, it depends on the airline you are flying. The majority of missing items of baggage are found within the first 24 hours. Have this information ready, though: your name, phone number and address or e-mail address; the time, date, and place your item was last seen and a brief description of the item. 1,500. Any and all options, reviews, comments and analyses are the responsibility of the author(s) and not any Advertiser or credit card issuer. What can I do if my baggage has not been found within five days of reporting the delay? Assistive devices used by passengers with disabilities that are lost or damaged during DOMESTIC air travel are not subject to the rules limiting liability for lost or damaged baggage. Yes, if you call CLT accessibility assistance at 704-359-4038 they will be able to get everything squared away for you. Distance From Uptown Charlotte: 8 miles (13 km) For all general enquiries, complaints and issues related to lost property and left luggage, please use the following airport contact details. Popular Questions Have a Question? The TSA toll-free number is 1-866-289-9673; email: CLT - Charlotte, NC - Charlotte Douglas Airport, Connecting Flight? If you book with airportparkingreservations.com, parking starts at just $5 per day with all hotels and off-site parking lots offering free shuttle services to/from the airport. This is the best place to start. Take I-77 N and use the right 2 lanes to take exit 1A-B for I-485 towards Pineville/Huntersville. For all comments about this website, please click here to contact us. Here's What You Can Doand How You Can Avoid It, Louis Armstrong New Orleans International Airport Guide, Hartsfield-Jackson Atlanta International Airport Guide, I Traveled to a High-Risk Countryand It Ruined Airport Security for Me, Don't Leave Home Without the Best Travel Accessories, Southwest Airlines Unaccompanied Minor Policy, Ellison Onizuka Kona International Airport Guide. At that time, you will be given a claim number. Prayer: CLT has an airport chapel located on the mezzanine level in the main terminal. Members also have access to The Club CLT and Gameway. On domestic flights, airlines liability for lost or damaged assistive devices is the original purchase price of the assistive device. Charlotte/Douglas International is a "smoke free" facility like all other City-owned facilities in Charlotte. Follow I-85 N to Little Rock Road in Charlotte. Charlotte Douglas International Airport Please provide a description of the damage (500 character limit) Attach Pictures . Airlines are responsible for repairing or reimbursing a passenger for damaged baggage and/or its contents when the damage occurs while the bag is under the airlines control during transportation (subject to maximum limits on liabilities). Found this useful? Please report damaged baggage immediately to the local Lufthansa baggage tracing counter. If after 21 days from filing your original delayed bag claim, your baggage has not been found, you can claim the bag as a total loss under the delay claim number that was provided. This is the most that airlines must pay a passenger for a lost, damaged, or delayed bag. Yes, if you are not being permitted to check-in online then it seems you will need to finalize your check-in at the airport. Once your incident report is created, you will need to continue the process by filing a claim. You will receive an acknowledgement letter with instructions and a control number four to six weeks after you submit your claim form. It also accommodates baggage claim A1-A3, B, C, D, and E. In the same area, there is also an Info desk, ATM and Baggage service between B and C. Cant find what you are looking for? All rights reserved. CLT has 60+ restaurants, bars, cafes, and grab-and-go food outlets. Learn aboutTSA recognized locks andhow they can reduce the likelihood ofdamage to a lock orbagif a physical inspection is required. If you can't find what you're looking for, you can use the text search function or one of our various contact options. Near entrance, across from gate D1, Interactive airport map for CLT Opens an interactive map in a new window. Use this tool to help you get between terminals, No destination-specific delays are being reported at. Note down your reference number and check the status of your baggage regularly. Airline Reservation Hotline Airlines Airline Ticket Agencies Travel Agencies More Info 2 YEARS WITH (800) 573-2452 Serving the Charlotte Area OPEN 24 Hours All Rights Reserved. Items that remain unclaimed for 30 days will become the property of the City of Charlotte. Childrens Play Areas: There are no play areas for children at CLT, however, there are a few features that might keep the kids entertained such as musical performances in the atrium and some exciting art and sculptures. La Quinta Inn Charlotte Airport, North Carolina NC. Hot Tip: Avoid lounge entry fees by checking out our article on the best credit cards for lounge access. Copyright 2020 Corporate Flight Management d.b.a Contour Airlines. For delayed baggage, the deadline for reporting damage to such baggage is 21 day after receipt of the baggage. Animal relief area Baggage claim: Zone A Outside relief area Between concourses A and B If you know what concourse you are departing from, you can check what restaurants are nearby on the airport website. Claims that requirelaw enforcement investigation may take longer. CLT Parking Charlotte Douglas Airport CLT - iFly Assistive devices include (but are not limited to): Continuous Positive Airway Pressure (CPAP) machines, Prescription medications and any medical devices needed to administer those medications, such as syringes or auto-injectors. 1,500. The Montreal Convention only applies when the following parameters are observed: How can I track my delayed baggage report? Traveling is certainly a stressful experience, and Charlotte-Douglas International Airport is one of the busiest in the nation. For prior safety, always take picture of the ticket on your phone. All claims are investigated thoroughly and the final decision to approve a claim rests with TSA. This interactive map includes the same points of interest as the printable PDF CLT Terminal Map, but allows you to filter your view by selecting a category of interest. Thank you. Learn more about the process for delayed and damaged bags. You will find a summary of the topics for the most frequently asked questions here. At present, the maximum liability amount is 1,288 SDRs which currently equates to ca. Baggage Recovery Center For questions, assistance or feedback regarding baggage delays, damaged bags or items left on United aircraft, contact us by using the information below. Charging Stations:These can be found in all concourses and some gate areas. The only way to get between concourses is to walk there are no trains or electronic people movers. Security Checkpoint TSA Lost and Found, 704-916-2200 Restaurants and Food Court HMSHost, 704-359-4997 Retail Stores The Paradies Shops, 704-359-1890 All other areas CLT Airport Lost and Found, 704-359-8765, or e-mail: Please contact your individual airline to learn their policies on traveling with pets. Air Canada, American Airlines, Contour, Delta Air Lines, Frontier Airlines, JetBlue, Lufthansa, Southwest, Spirit, Swiftair, United Airlines, Viva Aerobus, and Volaris operate out of Charlotte Douglas International Airport. For some of these, the contact number is just the main airport number. If in doubt, please contact each agency individually. 2023 Red Cirrus, LLC. Who can I contact if my luggage is delayed? - Help Center Walkways from the Level 2 elevator lobbies provide access to and from the terminal. Outside relief area, Between concourses A and B Delta Airline Baggage Claim in Charlotte, NC - Yellow Pages 1200 New Jersey Avenue, SE Flight Information: Departures and arrival information can be viewed online. In the event that you dont notice the damage until you have arrived home or at your hotel, you must report it in writing within the legally stipulated period of seven days after your flight. If your baggage has not been found within five days of reporting the delay, we will require a detailed description of the item of baggage and its contents. No responsibility will be taken by the bank advertiser for these comments. Before clicking the 'File a Claim' button above, please review the list of airports that use private companies in the 'External Claims' section at the bottom of this page. Contact at 1-800-433-7300 or 1-800-428-4322 for getting assistance with your lost luggage. For INTERNATIONAL travel (including the domestic segment of an international itinerary), airlines are responsible for these items if they have accepted them for transportation. Provide as much detail as possible including receipts, appraisals and flight information to avoid delays. Airlines have tracking systems in place to try to identify the bags location. Accommodation ranges from 2 to 4 stars and most hotels offer a courtesy shuttle service to and from the airport. You will not be contacted if the item was not turned in. Concourse B is located in the southwest area of the airport and has 11 gates numbered B1 to B11. If you have already filed a claim please contact our Call Center to receive information about the delivery status. If assistance is needed, please call 704.359.4038. There are also customer service volunteers throughout the airport that can be easily identified by their bright yellow shirts. Safe travels! Passengers may wish to consider purchasing additional insurance for valuable items. Travel and health restrictions by destination. It would be helpful to know the length of each concourse and/or how long it takes to get from one gate to another. Every effort is made to resolve a claim when property is proven to be damaged or lost during TSA's security screening process. You can find tips on how to pack, check-in, and claim your luggage to minimize the chance of damage, delay, or loss in DOTs Fly Rights publication here. It is essential that you keep this. There are several shops and restaurants in Concourse D with more situated in the D/E connector. Another option is the free Cell Phone Lot. The Sheraton Charlotte Airport Hotel offers guests access to 2 pools, a fitness center, laundry service, car rentals, and a complimentary shuttle to surrounding destinations and the airport. Frontier operates out of Charlotte Douglas International Airport and flights usually depart and arrive from Concourse A. Charlotte Douglas International Airport does accept mobile boarding passes. Advertiser Disclosure: Many of the credit card offers that appear on this site are from credit card companies from which we receive compensation. 28219, Airport website opens external site in a new window. Charlotte Charlotte Douglas CLT Airport Terminal Services | CLT Lost For more information on our advertisers, see here. For example, what is the distance between gate D13 and E32? To reach Concourse D, take a left out of Concourse E, or to reach the other concourses take a right and walk along the connector. In many cases, claims are denied when an investigation determines that TSA officers did not open a bag for a physical inspection. Charlotte Airport: A Brief History Timeline In 1936, Charlotte Municipal Airport opened, and was operated by the City of Charlotte. The airport had announced at 3:40 p.m. via Twitter "local law enforcement is responding to a possible security item in baggage claim. This site is protected by reCAPTCHA and the Google To settle your claim for damages, we require an assessment of the value and damage caused to the item of baggage or a purchase receipt for the damaged item of baggage. ** Day Pass for any passenger. Track Flights, Search Fares, Locate Airlines. I will be traveling with my mother who can walk from the plane to the terminal with her cane, but cannot walk the distance to our connecting flight, which historically has been in a different terminal. Charlotte, Airport: Charlotte Douglas International Airport (CLT) United Airlines Airlines Airline Ticket Agencies Website (877) 230-4796 9000 Aviation Blvd NW Concord, NC 28027 4. Ans: Contact American Airlines via phone or at their lost baggage counter. - Alex & Erin. Please click here if you want to report about Delayed Baggage. This site does not include all credit card companies or all available credit card offers that are on the market. Please save your control number; you will need it when communicating with TSA and to check your status. Items left behind at CLT Airport are turned in to different agencies depending on where they were found. Its possible to walk between the 2 furthest gates within 15 minutes, and for passengers with any mobility issues, wheelchair assistance can be provided by contacting your airline. Hot Tip: To become a Priority Pass member, check out our dedicated Priority Pass article and the best credit cards for Priority Pass access. All designated smoking areas have been improved with enhanced air circulation. Currently, there may be delays with delivery; however, we will make every effort to ensure a speedy processing and ask for your understanding. The first gap year inspired a second which ended up being a 23-country down-the-world trip from Canada to Antarctica. Altoona-Blair County Airport (AOO)General InformationTerminal/Gate:MainTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time:45 minutes prior to departureAirport Information: (855) 268-8478Airport Website:www.flyaltoona.comArrival InformationRental Cars Avis/ BudgetGround Transportation:Freedom Excursions (814) 941-3430, Baltimore/Washington International Thurgood Marshall Airport (BWI)General InformationTerminal/Gate: C2Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (410) 859-7111Airport Website:www.bwiairport.comArrival InformationRental Cars Avis/ Alamo/ Budget/ Dollar/ Enterprise/ Hertz/ National/ Next Car/ Payless/ ThriftyGround Transportation: Located in the Main Terminal on Level 1, Raleigh County Memorial Airport (BKW)General InformationTerminal/Gate: MainTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (304) 255-0476Airport Website:flybeckley.comArrival InformationRental Cars Avis/ Enterprise/, Cape Girardeau Regional Airport(CGI)General InformationTerminal/Gate:MainTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 45 minutes prior to departureAirport Information: (573) 334-6230Airport Website:www.cityofcapegirardeau.org/departments/airportArrival InformationRental Cars Enterprise / OchsTaxi Services: CCTA/ Rell's, Broadway Cab (573) 335-5533Ground Transportation:Bart Shuttle, Charlotte Douglas International Airport (CLT)General InformationTerminal/Gate: A10Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 45 minutes prior to departureAirport Information: (704) 359-4013Airport Website:www.cltairport.comArrival InformationRental Cars Advantage/ Alamo/ Avis/ Budget/ Dollar/ Enterprise/ Hertz/ NationalGround Transportation: Located inthe Main Terminal, North Central West Virginia Airport (CKB)General InformationTerminal/Gate: MainTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 45 minutes prior to departureAirport Information: (304)842-3400Airport Website:www.flyckb.comArrival InformationRental Cars EnterpriseGround Transportation: Located in Level 2 lobby of Hourly Parking Deck, Del Norte County Regional Airport (CEC)General InformationTerminal/Gate: MainTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (707) 464-7288Airport Website:www.flycrescentcity.comArrival InformationRental Cars Express/ HertzGround Transportation: Located in the Main Terminal, Dallas Fort Worth International Airport (DFW)General InformationTerminal/Gate: D5, D12Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 45 minutes prior to departureAirport Information: (972) 973-4968Airport Website:www.dfwairport.comArrival InformationRental Cars Advantage/ Alamo/ Avis/ Budget/ Dollar/ Enterprise/ Hertz/ National/ Payless/ Sixt/ ThriftyGround Transportation: Located in the Main Terminal, Waynesville - St. Robert Regional Airport (TBN)General InformationTerminal/Gate:MainTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 45 minutes prior to departureAirport Information: (800) 864-8331Airport Website:www.flyflw.comArrival InformationGround Transportation:Post Cab Co. (573) 336-0111 / Checker Cab Co. (573) 336-2220, Greenville Mid-Delta Airport (GLH)General InformationTerminal/Gate: MainTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information:(662) 334-3121Airport Website:www.greenvillems.orgArrival InformationRental Cars Ground Transportation: Located in the Main Terminal, Greenville-Spartanburg International Airport (GSP)General InformationTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (864) 877-7426Airport Website:https://gspairport.comArrival InformationRental Cars Alamo/ Avis/ Budget/ Enterprise/ Hertz/ National, Indianapolis International Airport (IND)General InformationTerminal/Gate: B15, B16Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information:(317) 487-7243Airport Website:www.ind.comArrival InformationRental Cars Alamo/ Avis/ Budget/ Dollar/ Payless/ Enterprise/ Hertz/ National/ Thrifty/ SixtGround Transportation: Located in the Main Terminal, Greenbrier Valley Airport (LWB)General InformationTerminal/Gate: MainTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time:45 minutes prior to departureAirport Information: (304) 645-3961Airport Website:www.mylwb.comArrival InformationRental Cars Enterprise (304) 520-3115Taxi Services Almost Heaven Taxi Service (304) 992-2206Ground Transportation:Greenbrier Limo (304) 647-4888, Middle Georgia Regional Airport (MCN)General InformationTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (478) 788-3760Airport Website:www.iflymacon.comArrival InformationRental Cars Budget/ AvisGround Transportation: Located in the Main Terminal, Northwest Alabama Regional Airport (MSL)General InformationTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (256) 381-2869Airport Website:https://www.flytheshoals.comArrival InformationRental Cars Budget/ HertzGround Transportation:Taxi and Limo - Dixie Cab/ Yellow Cab/ Quad-Cities Taxi & Limo, Nashville International Airport (BNA)General InformationTerminal/Gate: North Terminal/Concourse B (check monitors for gate information)Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (615) 275-2099Airport Website:www.flynashville.comArrival InformationNorth Terminal Baggage Claim - Level 2 (Check monitors for carouselinformation)Rental Cars Advantage/ Alamo/ Avis/ Budget/ Dollar/ Enterprise/ Hertz/ National/ Payless/ ThriftyGround Transportation: Located in the Main Terminal on Level 1, Oakland International Airport (OAK)General InformationTerminal/Gate: Terminal 1 Gate 5, Terminal 1 Gate 12Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (510) 563-3300Airport Website:www.oaklandairport.comArrival InformationRental Cars Fox/ Alamo/ National/ Enterprise/ Dollar/ Thrifty/ Hertz/ Avis/ BudgetGround Transportation: Located in the Main Terminal, Ogdensburg International Airport (OGS)General InformationTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (315) 393-4721Airport Website:https://ogsair.com/Arrival InformationRental Cars Blevins Bros. Inc, Barkley Regional Airport (PAH)General InformationTerminal/Gate: MainTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time:45 minutes prior to departureAirport Information: (270) 744-0521Airport Website:www.flybarkley.comArrival InformationRental Cars Enterprise/ Hertz/ Uber/ LyftGround Transportation: Blue Dot Cab Co (270) 245-1234Public Transportation: Paducah Transit Dial-A-Ride* (279) 444-8700 *(24hr Advance Reservation Required), Page Municipal Airport (PGA)General InformationTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (928) 645-4240Airport Website:www.cityofpage.orgArrival InformationRental Cars AvisGround Transportation: Located in the Main Terminal, Mid-Ohio Valley Regional Airport (PKB)General InformationTerminal/Gate: 1Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (304) 464-5113Airport Website:www.flymov.comArrival InformationRental Cars HertzGround Transportation: Located in the Main Terminal, Philadelphia International Airport (PHL)General InformationTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time:45 minutes prior to departureAirport Information: (215) 937-6937Airport Website:https://www.phl.org/Arrival InformationRental Cars Blevins Bros. Inc, Phoenix Sky Harbor International Airport (PHX)General InformationTerminal/Gate: Terminal3 Gate E2Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (602) 273-3300Airport Website:https://www.skyharbor.comArrival InformationRental Cars Advantage/ Alamo/ Avis/ Budget/ Dollar/ Enterprise/ E-Z Rent-A-Car/ Fox/ Hertz/ National/ Payless/ Silvercar/ Sixt/ Thrifty, Plattsburg International Airport (PBG)General InformationTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (518) 563-1000Airport Website:https://www.flyplattsburgh.com/Arrival InformationRental Cars Budget/ Enterprise/ Avis, Shenandoah Valley Airport (SHD)General InformationTerminal/Gate: MainTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time:45 minutes prior to departureAirport Information: (540) 234-8304Airport Website:www.flyshd.comArrival InformationRental Cars Avis/ Budget/ Enterprise/ UberGround Transportation: SHD Shuttle* (540) 234-8304 ext.5*48hr Advanced Reservation Required, Tupelo Regional Airport (TUP)General InformationTicket Counter Hours: Monday-Sunday Opens 2 hours prior to departureBaggage Check-in Cutoff Time: 30 minutes prior to departureAirport Information: (662) 841-6570Airport Website:www.flytupelo.comArrival InformationRental Cars Budget/ Hertz.