Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Click the Sell button next to the event in your AXS Account. AXS Mobile ID FAQ - Las Vegas Aces With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Privacy Policy | Do you know what number you used to contact AXS? If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. and our Review listing information and choose Credit Card for payout. Otherwise you have until your friend creates an account to cancel the transfer. Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Present the scannable QR code at the door for entry to Toyota Center. Press question mark to learn the rest of the keyboard shortcuts. Just follow the simple steps to make the tickets officially yours. i finally got someone from stub hub to talk to me about it, and after them trying, they coulde not get crappy axs to work either. Once everything is correct, tap, Log into your account entering the email address used to purchase the tickets, Browse your upcoming events and tap the ticket icon for the one you want to view, Present the QR code at the door to be scanned for entry to Toyota Center, The card you used to purchase the tickets. Go into the app, look at the ticket. Official Tickets and Your Source for Live Entertainment | AXS.com If you have any questions, please call us at (713) 758-7330 or email us at ticketservices@rocketball.com. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. Yes No Still Need Help? Open the AXS app Sign in or create an AXS account. Before following any of the steps below, make sure you download the Official Houston Rockets App! If your friend already has an AXS account, the tickets will be transferred instantaneously. Sorry we couldn't be helpful. Tickets Not Showing Up In AXS - StubHub Community Log into your AXS account entering the email and password that you used to purchase or accept your transfer tickets. Browse your upcoming events and tap the ticket icon for the game or event you would like to access. Official Tickets and Your Source for Live Entertainment | AXS.com Bought tickets for a group? Flew in for this show. I purchased tickets for a concert back in February. Your tickets will no longer be listed for others to buy. The Fox Theater Foundation. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Yes As long as there are people who have tickets to sell, AXS Official resale is the best & safest place to find tickets and the only verified marketplace where fans can connect to buy and sell tickets. Never. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS(as far as I know?). I'm concerned about the hold times to get someone on the phone and that there was no resolution after today." Browse your upcoming events and tap the ticket icon for the one you would like to sell. 2021 Vivid Seats Ltd. All rights reserved. Sign into your AXS Account and click Listings. It depends. If you already have an AXS account, the tickets will be transferred to your account automatically. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. It got postponed and now we all cant go. Click yes, retract now.And youre done! AXS App FAQ | Crypto.com Arena I purchased tickets for a concert back in February. 2023 Crypto.com Arena. AXS handles payment and delivery so buyers and sellers never interact with each other. Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Hey guys, I just joined this group so if this isnt allowed lmk. If your friend already has an AXS account, the tickets will be transferred instantaneously. i spent the next 2 hours trying to get the axs app to work and get my tickets. Stub hub sent my hockey tickets for a las vegas game to axs. I had flown from TX to NY for this show with my friend. AXS FAQs The tickets will be delivered to the buyer automatically. You've been successfully subscribed - thanks! Select the tickets to sell, and then set your price and selling options. What is transfer? If you do not currently have an AXS account you will be instructed to create one during your purchase. Transferring AXS tickets to a friend : StubHub Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. Please use the guide below to see how you can access, transfer and sell your tickets safely and securely from your smartphone! When will I receive my tickets? - SeatGeek Stubhub assured me my tickets would be available. On the review page, click the Transfer button to send the tickets. We bought the tickets through AXS and we have no clue how to sell or transfer them. Select the tickets to sell, and then set your price and selling options. Easy! After that, the tickets will be theirs to use with the AXS app. Tix originally purchased Spring 2020, was postponed until today 7/31/21. If you bought AXS tickets on StubHuband need to send them to a friend, transfer the tickets through your AXS account. i assume they will try to get me to receive the tickets using axs again. Yes When listing tickets, you decide how long your listing will be available for others to buy. When your tickets sell, youll receive an email informing you of the sale. The delivery method that was provided by the primary market for your event is called a MLB Mobile Electronic Transfer, which may require you to download the MLB Ballpark app on your mobile phone. As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. Transfer Tickets - AXS Help Center Transfer Tickets Transfer Tickets Transfer Basics and Help Transfer Basics What is Transfer / Share? No. Bought ticket and then they weren't available from the seller. How do I accept my Mobile Electronic Transfer tickets using the MLB Its up to you! Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. Browse your upcoming events and tap the ticket icon for the game or event you would like to send. When I buy tickets, do I have to deal with the seller? A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. What if my guests arrive at different times? Can I still use a ticket after I have transferred or shared it with someone else? AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. If you already have an AXS account, the tickets will be transferred to your account automatically. Privacy Policy. The Rockets App is free to download and available in the App Store or the Google Play Store. Youll be able to transfer money to your bank from your account on AXS.com. Solved: Mobile Tickets Have No Barcodes - StubHub Community Can anyone help? Trying to sell/transfer HS tickets on AXS Have been on hold 3+ hrs. Sign in or create an AXS account. i had the exact same problem. AXS Tickets app not working? crashes or has problems? - JustUseApp This way your guests will be able to enter when they arrive using their own AXS Mobile ID. Transfer tickets to friends (for select events). All Rockets fans are now required to use mobile tickets via the Houston Rockets App to enter Toyota Center for all games and ticketed events. Theyll also need to get the AXS app. What if my guests arrive at different times? Please help. The tickets will be delivered to the buyer automatically. Have screenshots and stuff with timestamps to also prove this is a thing. After downloading the app, you will be prompted to create an account or log in (if you do not already have an account). it must be some garage shop with three programmers. Yep! Along with that, a very grateful addition to the people with multiple AXS bikes, or lots of AXS things on their bike, a quad AXS battery charger for all your charging needs. I had read on other threads that sometimes the tickets don't transfer until the day of the event. I can't see my tickets in the AXS app - AXS Help Centre A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. And you're done! All Rights Reserved. Bought tickets for a group? Transferring Tickets. When I go view my tickets in the Stubhub app, I see two screenshots of tickets that have no barcode and have no way for me to add these tickets to my mobile wallet. You may also review your transfers and purchase history at AXS.com. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. Did you find it helpful? AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. AXS Mobile ID allows for convenience, flexibility and security. Was wondering if you had any update on how yours is going? Click the Transfer button next to the event in your AXS account. Tix originally purchased Spring 2020, was postponed until today 7/31/21. No bags are allowed except: MEDICAL, DIAPER BAGS, CLUTCH SMALLER THAN 5.5" X 8.5", (If you can't remember your password, tap Forgot Password and follow the instructions sent to your email). How do I transfer AXS Mobile ID? If they already have an AXS account set up the tickets will go in their account automatically. A full-service national event ticket marketplace. If they already have an AXS account set up the tickets will go in their account automatically. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. No. Manage Cookie Preferences When listing tickets, you decide how long your listing will be available for others to buy. We want to make sure you discover and get into the events you're most excited about even if we're not the primary ticket provider. Here we are. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. After logging into the app, verify the tickets are available in the app. We are changing the way you register and sign-in to the StubHub Community. Step 1: Download and Login into MLB Ballpark App. I couldn't accept that answer because if I had to call SH back the wait time would have made me miss the show. | After that, the tickets will be theirs to use with the AXS app. Overall, disappointing, but fair. This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. Your tickets will no longer be listed for others to buy. After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). Is there any way to get any assistance? All this to say that the $300 I paid for tickets on SH a year and a half ago caused me more stress and anxiety than I've ever had before, and I was able to walk up to the box office at the show and spend $140 for the same floor seats the day of. On the review page, click the Transfer button to send the tickets. I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. On the review page, click the Transfer button to send the tickets. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. The gig has not been cancelled we just chose not to go. At this point, you should see your tickets in the MLB Ballpark app. When its time for the event, they can open the app to show their tickets on their phone. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Show was postponed from June 2020 to July 2021 due to covid. Please bring a valid photo ID and the card you used to purchase the tickets to the Toyota Center box office. Sorry we couldn't be helpful. Theyll also need to get the AXS app. Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. Tap the gameyou are attending tap View All to see more games. This will bring you to the page to confirm the correct email associated with the order. On the review page, click the Transfer button to send the tickets. Hint: Remember, use the same email that was used to make the purchase with us when creating an account/logging in. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. why the hell can they just not send you the tickets in an email, as an option? When I sell tickets, do I have to deal with the buyer? So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS (as far as I know?). Just follow the simple steps to make the tickets officially yours. Why did the venue decide to use AXS Mobile ID? You will enter your community username and new password and done! Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. This is the QR code you will display upon entering the venue. Solved: Cannot see tickets in AXS App - StubHub Community Did you find it helpful? Transfer Help I transferred AXS Mobile ID tickets to the wrong email, what can I do? Opened on Christmas Day 1930, The Fox was one of the last of its kind built in the Gilded Age. I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. If you bought AXS tickets on StubHub and need to send them to a friend, transfer the tickets through your AXS account. After completing the account information, you may buy, sell or manage any seats in your account. Enter the recipients first name, last name and email address, or select from a list of. Help us improve this article with your feedback. There is no fee for transferring seats and you are allowed unlimited transfers. Follow the steps below to access the tickets: Did you find it helpful? may not be valid. Select the seats you would like to send. I was never able to get ahold of SH again. And Stubhub support could have been a lot better, faster, or have had other options like a "CLICK HERE IF YOUR TICKETS LOOK FAKE" button. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. So you can sell on StubHub or any other way you find. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Can seats be transferred to someone who doesnt have an AXS account? Here we are. All rights reserved. Now we just want to get rid of them ugh. Privacy Policy. Click the Transfer button next to the event in your AXS account. Your guests will need to create an AXS account to receive tickets. From everyone at Vivid Seats, we hope you enjoy your event! We got an email when the concert was first postponed saying that we had a month or two to request a refund but we didnt know abt that then. Try to contact them on their Twitter account. You'll then be asked to review the transfer. You should see something to transfer. When its time for the event, they can open the app to show their tickets on their phone. 2023 The Fox Theater of Bakersfield epitomizes an era of elegance, romance and big screen entertainment otherwise impossible to experience this side of Hollywood. After you've transferred them, the recipient will get an email with steps to create or log into their AXS account to see the tickets. Tap Tickets Tab (pull down on the screen to refresh if necessary). I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at.