That's your best bet. Funds will be returned to the same payment card or gift card used to make the booking and Crown Club movie ticket rewards loaded to your Crown Club card will be restored to your Crown Club account, but please note that (i) convenience fees for tickets booked online via Regals mobile apps or websites will not be refunded, and (ii) redeemed Crown Club credits cannot be refunded or restored by Regal or re-used by you. Go to Cinemark :). The customer service was so good too. So, step right up for an entertainment treat. View detailed list of Movie Club credit usage and renewals. Pricing is available on each theater's Ticket Pricing tab. Donation requests must be submitted at least 8 weeks before an event. Once I tried to purchase online they said that my card wasn't activated. They probably make more money scamming than selling tickets!!! Phone number Phone Lookup. Our cast members and managers are knowledgeable on the closed captioning system and can assist with any specific questions you may have. Purchase tickets had a flat tire on my way to theater 2 minutes after the movie scheduled time I went online to try get a credit on my account was given an error no able to get credit, contacted customer service and was told to email customer service heard back from them that they will not credit me. While users are typically satisfied with the service this company provides, there are cases when customers were displeased with the way the company handled their complaints, cancelations, and refund requests. Since you don't plan to see all 3, maybe go to a theater during a non busy time and ask them to scan your AMC barcode to pull up the reservation and ask how to cancel it. They would rather lose customers who have been using them for 10 + years than giving a credit. Senior tickets are valid for adults 60 years and older. Retrieve from your Fandango account: https://www.fandango.com Thanks so much for the tip! View Movie Club Payment Transactions. REG reserves the right to refuse entrance to anyone that cannot present valid photo identification along with a ticket for the proper show time for the NC17 rated film. IMAX To locate pricing information on our website, please enter your zip code under the Regal logo in the top section of the homepage. Experience the ultimate in movie sight and sound, All rights reserved Regal Theatres VIP+ Program Terms | Fandango This along with their surcharge makes them not worth the hassle. Any money or points on thecard will be merged to the account number you want to keep. The reservations page on AMC showed a ticket for Avengers Endgame on Thursday the 25th at 6 PM - this shouldn't be there. So I was at work trying to print this and no images or barcodes were popping up. Information provided by various external sources. As long as you complete your request and submit it before the show starts, you are eligible for a refund. Companies can ask for reviews via automatic invitations. Please call theatre for any local restrictions. Theatre Employees may be stationed at the entrance to theatre(s) playing MPAA rated NC17 films to check tickets and photo identification for all who enter to prevent minors from improperly entering. When it comes to the tickets purchased for a special pricethey are nonrefundable. They refuse to give refunds via email or chat. Signifies that the rating board has concluded that the film rated may contain some adult material. Also assessed is how each of these elements is employed in the context of each individual film. These boards can cause slip, trip and fall hazards for our guests as well as our staff. Locations with military pricing available are listed on this page. The Regal Crown Club program ("Crown Club") rewards movie lovers who attend movies at participating Regal Cinemas, United Artists or Edwards Theatre location (a "Regal Theatre").Crown Club members can earn credits when purchasing admission tickets (at the box office, at in-theatre kiosks, in the Regal Mobile App (the "App") or online) and concessions and can redeem such credits . I emailed 3 times with the only answer from them was to LOG ON AND TRY AGAIN. Please call your local theater directly for more specific information. What is theDiamond Rewards Loyalty Program? Definitely never using them again and I will be more than happy to share my experience with everyone else I know that has been using Fandango. Children under 3 are free except in reserved seating and recliner locations. If your gift card has an active balance, and you're having trouble using it, contact guest services at 877-262-4450. They issued me a credit and the credit did not work! An R may be assigned due to, among other things, a film's use of language, theme, violence, sex or its portrayal of drug use. They are part of a specially designed committee called the film rating board of the Classification and Rating Administration. I can guarantee you. Claim your profile to access Trustpilots free business tools and connect with customers. If you want to refund your tickets you bought with your VIP account, the same rules applyyou will get a refund for your entire order, minus the convenience fee. They issued me a credit and the credit did not work! Absolute garbage company with terrible customer service! Your Fandango A-list tickets should be in your A-list reservations. During the ENDGAME fiasco, I tried to make a reservation for Thursday, April 25th, at 6PM. They tell me it isn't their issue and to contact AMC. I'm now complaining to corporate Fandango is awful! You can change the city that you're browsing by changing the location selection at the top of Regal homepage. In certain markets, film studios sometimes allocate films among theaters in that area. Can I see showtimes for different dates and locations? The ORP Directory Lookup does not include providers who have submitted applications and are currently in the Medi-Cal . This page will provide you with a list of our theatres, sorted by state. We will also provide the proof of doing so, as well as the evidence of all applicable VISA and Mastercard codes relevant for your case. This signifies that the film rated may contain some material parents might not like to expose to their young children - material that will clearly need to be examined or inquired about before children are allowed to attend the film. This happens mostly at our Village 12 (Fredericksburg) and Pavilion (Naples) theater. Customer Service chat is the biggest joke. A person must be at least 21 years old in order to purchase multiple tickets without providing additional photo I.D. No record of transaction. When I click the link to print my tickets, the page comes up only as text. It is also important to note that while we would love to play every film, especially the ones our customers want to see, what we play is usually at the discretion of the film studios. I contact Fandango. I tried calling 4 times today, twice they hung up on me. I tried texting and emailing Fandango to no avail. Were sorry, Gold and Silver Experience tickets are no longer accepted in theatres as of July 1, 2018. Yes, as part of our compliance with the Americans with Disabilities Act, Paragon Theaters does providehearing-impaired guests with the option of using adevicethat enables close captioning for our films. No thanks I will call the theaters they know where they are located. in /nfs/c05/h04/mnt/113983/domains/toragrafix.com/html/wp-content . Fandango (along with its affiliate websites) is the place to get informed about and buy tickets for movies all around the U.S. and beyond. Would give zero stars if I could. For current terms and conditions, a complete listing of applicable surcharges, exclusions, AMC Theatres brands and restrictions, please visit, Yellow Tickets are valid for one admission to any movie. Tickets can be purchased online and picked up at the theatre, or an individual may purchase tickets directly from the kiosk. Unable to make reservations due to Fandango/AMC error. A military discount is available at the box office and ID must be presented at the time of ticket purchase. Before leaving the auditorium, please check around your seat for any personal belongings. I sought out a place to post a review and realized how awful their customer service is and how many people have had issues! Verification can help ensure real people write reviews about real companies. Fandango does not offer partial refunds either. Submitting your request via one of the affiliate websites is possible with a little twistyou will be redirected to the official Fandango where you can submit your request. Apart from unused movie tickets and forgotten subscriptions, people waste money on other little things they dont even notice. Last week, I went to make a reservation to see Shazam on the weekend. Phone # on the card went nowwhere, so I googled them. We've received notification that several of our guests have attempted to retrieve tickets that were purchased from websites halfcosttix.com and halfticket.com. For extenuating circumstances, please consult theatre management. Bought 4 tickets using a gift card & balance going on my credit card. They should be able to refund to your A-list account. HORRIBLE. Why in the world would I want to sign up for a program that reroutes me to another state and then requires me to immediately call for a refund or exchange or I won't get one. FANDANGO IS HORRIBLE I COULDNT MAKE MY MOVIE BECAUSE I WAS IN A CAR ACCIDENT ON MY WAY THERE I WAS LEFT ON HOLF FOR HOURS AND ALSO WROTE AN EMAIL AND NEVER HEARD FROM ANY WHILE MEANWHILE I WASTED MONEY ON TWO MOVIE TICKETS AND NEVER GOT A CHANCE TO SEE THE MOVIE THEIR CUSTOMER SERVICE IS HORRIBLE !!!!!!!!!!!! Through our partner, BitPay, we support more than 95 different crypto wallets and exchanges including BitPay, Coinbase, Exodus Wallet, Ledger Wallet, Trust Wallet, Electrum Wallet, Blockchain Wallet, Metamask, Crypto.com, Gemini Wallet, Kraken, Binance, BRD Wallet and more. BitPay supports leading coins including Bitcoin (BTC), Bitcoin Cash (BCH), Dogecoin (DOGE), Ethereum (ETH), Litecoin (LTC), Shiba Inu (SHIB), Wrapped Bitcoin (WBTC), and 5 USD-pegged stable coins (BUSD, DAI, GUSD, USDC, and USDP). Please check your local theater under the Ticket Pricing tab. The application is provided on an "as-is" and "as available" basis. I never got a confirmation from it and on my bank account it said it bounced back. My plans changed - can I refund my order? When I went to the website to enter the codes, their system was down. Contact your local theatre if you have questions regarding any state or local requirements. Additional outside food and beverage is prohibited. When Fandango works, it's fine. We generally find out on Tuesday afternoons if we will play a film another week, and post the following week's showtimes to our web site by Tuesday afternoon. Discounts apply to general admission tickets only. This was a horrible experience and customer service was none. However, some discount tickets, like the Silver Experience can be upgraded at the theatre box office for an additional surcharge. You can purchase your new tickets and then request a refund for your previous purchase, To access the tickets you purchased on the AMC website or mobile app, simply sign in to your account and view your, You can also request the order confirmation email to be resent to your email address.
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