kaiser permanente text bot interview kaiser permanente text bot interview

"In my current role there is a lot of staff turnover when it comes to our management team. ", "I will be successful in this role because I'm responsible, hardworking, learn fast, multitasker, and I'm reliable. There was not a formal method of teaching IR PAs. What questions did they ask during your interview at Kaiser Permanente? Lastly, it's a great idea to ask the interviewer what resources they refer to for industry trends. Than they call you for a second interview. Outside of our animals, my family loves to camp around the region and we do so on many weekends each year. As well, a thorough read through of the job description will give you some insight into the type of environment you would be joining at Kaiser Permanente. I volunteered setting up and dismantling a children's consignment sale for 13 years prior to Covid. This approach has greatly reduced in-house issues related to communication. Be sure to talk openly to your interviewer about which areas of your career are the most stressful. I'd be curious to hear if your department had any needs in this area. In asking this question, your interviewer wants you to talk openly and honestly about the types of work environments that you find hard to work in. Clear communication is vital to the successful functioning of any team, but it is especially important in a medical environment where the consequences of misunderstandings or misinformation can be life or death. Take a few minutes to tell the interviewer a few things about yourself. Behavioral 2. Consider sharing how patients react to the way you communicate. While I always do my best to provide kind and considerate care to my patients, I heavily emphasize things like patient privacy and patient advocacy when necessary. Once they get to know me, my colleagues know that my mind is continuously thinking of new ideas and only speaking about them when it is determined to be a good time. ", "Outside of my career, my priorities in life are my family and being outdoors. I can be funny, but my sense of humor is pretty dry, so people don't always know that about me when they first meet me. Staying on a deadline is very helpful, and I will delegate when necessary to alleviate some stress. Your answer shows the interviewer that you can work well with almost anyone. It sounds as though you have exceptional patient service skills! While working with patients, the difficulty usually stems from fear of the unknown about their health, I try to be more empathetic and talk to them truthfully about the procedure. I would look forward to working in an organization of this size to better experience an even wider amount of diversity. Problem-solving and dispute resolution are critical skills to possess on the team at Kaiser Permanente. In asking this question, your interviewer wants to know if you consider yourself to be an emotionally driven person. ", "Having worked in the healthcare field for seven years now, I have really grown to appreciate the importance of continuing medical education and I jump at any chance to further my knowledge base in the field. However, it can inhibit my ability to grow. You can wrap up your response by sharing how many new hires you've trained and the new skills you've gained along the way that make you a stronger team member. I like to manage my time to finish my projects on time. Nice! Your interviewer would like to know how your communication skills have benefited your team in the past. If hired onto the team here, my first goal would be to learn and understand the quality measurements that the organization utilizes and study prior work that has been done to improve those measurements. Some patients need a lot of attention; some want less, and some need boundaries. You offer multiple solutions, look at the issue from all angles, and aren't afraid to ask for help when needed. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. A career in healthcare can be emotional at times; however, I choose to focus on the positives. I'm happy to answer any questions you have. We utilized verbal communication and a team-based messaging app on our phones throughout the two-week period. Interviews at Kaiser Permanente Experience Positive 68% Negative 15% Neutral 17% Getting an Interview Applied online 65% Employee Referral 10% Recruiter 10% Difficulty 2.9 Average Hard Average Easy Interviews for Top Jobs at Kaiser Permanente Registered Nurse (57) Medical Assistant (49) Customer Service Representative (49) Intern (44) ", "I dislike when there's work politics. As you answer this question with a specific example from your past, reiterate to your interviewer that you have excellent verbal communication skills and listening skills that will help you be a great communicator on their team at Kaiser Permanente. Make them think we care about them as if they were our family members so that they will come back.". Any hiring authority should feel comfortable putting you in front of their valued customer base. But when I'm home, I don't think about work. Kaiser Permanente was born: in response to the staggering economic conditions of the Great Depression. Starting from the entry level will allow me to continue to learn and work up the ranks at Kaiser. "The part of my career that brings me the most stress is when the schedule is running behind due to many different factors. ", "My position at Kaiser is a Radiology Physician Assistant. In addition to this podcast, I also subscribe to a couple of industry blogs. ", "My desire to become a nurse stemmed from my passion for helping people when they are most vulnerable. We will see how stellar my skills are after that course! leader vs. follower). My coworkers and patients always have an easy time talking to me and bouncing new ideas my way. Therefore, any date prior to 2019 might not be accurate. We all come from different backgrounds, different educations, and different points of view and I truly respect the views of all people to help our team function at its best. Talk to the interviewer about the compassionate qualities that you possess and that you'd bring to this role with Kaiser Permanente. I am a very hard worker who is eager to become a team member with Kaiser.". I enjoy the camaraderie of working in a team, but I can be successful working autonomously as well. "I am a great problem solver because I do not allow stress to cloud my judgment and mute my sound decision making. Also, for every month with zero sick days, a bonus was added. My organized and efficient communication skills will be an asset to Radiology when communicating with other departments.". You can also strengthen this answer by talking about a problem you were able to solve, a patient you were better equipped to help, or a challenge your team was able to confidently face because you were part of a diverse team with multiple perspectives and ideas. where i concurrently pursued a degree in both nursing and biological sciences. Early in my career, I probably worried too much about the fear of failure with my patients. "Since my college days, I have taken great pride in my community service by volunteering at the local food pantries and homeless shelters. It seems you have found that balance. ", "I'm human, and of course, I feel sad if one of my patients has bad news if a customer dies or something happens to my coworkers or someone I care about, but I also don't let those feelings affect my job and productivity.". Talk about your qualifications and skills that will help you to do this job well. "I understand that compassion is one of the top qualities that I need to bring to the workplace at Kaiser Permanente and I consider myself a very compassionate person. In a recent project in my department, I was tasked with participating in a team that looked at our dispensing of medications and how our processes could be improved. A follow-up letter can include your reaction to the interview, why you want the job, and what you could bring to the department and the team. I learned the construction trade at a young age, and I love being able to help families get the home of their dreams. ", "When the Covid Pandemic started, there was a rapid learning curve on what and how to use PPE effectively. ", "Currently, I spend one weekend a month building homes for Habitat for Humanity. ", "I have found, in the past, that I work well in an individually driven environment; however, I can certainly be productive in a team-based setting as well. I understand that, as a condition of employment, Kaiser Permanente conducts post-offer drug screens, background checks, health screening (if applicable), and verification of eligibility to work in the United States using E-Verify. "I certainly do not enjoy communicating bad news to a co-worker, but I do have experience in doing so. "I would describe my personality as approachable, light-hearted, and positive. Submit as soon as possible so that you will have more time to gather the required supplemental documents. If possible, avoid extreme responses that include speaking negatively of others or naming people. ", "I like my job, and I enjoy what I do. I don't know what the patient could be going through, but showing I care for them and treating them like family will make a difference for them to feel better. ", "I believe in volunteering in the community where you live. Instead of scheduling, they had these 'drop-in mornings' with a common waiting room. I would make sure to alert my team of a covid + patient and what protection to use, ie respirators vs N-95 masks. We told her we were going to order it and it was supposed to be there that day. I am eager to get a great start on my career. When the pharmacist noticed I fix my mistake, and from that day, I double-check the quantity in the bottles in case the quantity changes.". You can begin with your recent education, family life, volunteer work, or talk about your travels. Prior to your interview, put some serious thought into what drives your patient care philosophy internally and sincerely reiterate to your interviewer why you hold this philosophy near and dear to your heart. When have you had to adapt to change in the workplace? ", "I believe I have good customer service with my patients, and coworkers because I treat them with respect, ask them how are they doing. ", Choose one of our practice interviews to help you better prepare for your upcoming interview, Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. Image source: Times Herald. Ultimately the patient understood and the procedure was finally completed.". I listen, mirror, validate, and empathize. Let the interviewer know that you can handle an environment that offers diversity by giving an example of a time where you embraced diversity in the workplace. Your interviewer knows that any candidate they select for this role at Kaiser Permanente isn't perfect and comes with an area or two for improvement. In asking this question, your interviewer truly wants to understand the role that you naturally take on when put into a team-based environment. It was several years ago, and it's no longer an issue for me because I've made significant changes in my life to pursue this career. Kaiser Permanente interview details in Atlanta: 95 interview questions and 76 interview reviews posted anonymously by Kaiser Permanente interview candidates. "Whether I am doing an independent project or working in a team environment, I always give my best. I have been responsible for maintaining supplies on the general surgery ward for five years. After interviewing at Kaiser Permanente, 69% of 2,186 respondents said that they felt really excited to work there. You can strengthen this response further by sharing how you see your communication skills benefit your team or patients in the role you're applying to. Permanente physicians and other providers at Kaiser Permanente are dedicated to helping to make life easier for you by keeping you on schedule with your important medical appointments. As you talk openly and honestly about your personality traits with your interviewer, try to match your personality traits with the mission and values of Kaiser Permanente. - I'm a recent graduate of San Jose state. It is best to explain clearly what your strengths are and how those strengths would benefit you as a Radiology PA. 1 / 41. Learn more about your rights and protections related to the No Surprises Act (HR133) that protects you against surprise medical bills and gives you the right to receive estimates under the new regulation. Talk about how your role at Kaiser Permanente can have an effect on the customers of the organization and how you go about providing excellent service to those customers. We do this by creating interview questions that we think you might be asked. Do you utilize any computer programs or even apps on your phone to keep your tasks organized? Ensure that the example that you use displays your ability to take on change with a smile on your face, a positive attitude, and produced an excellent result. I greatly value diversity. In fact, if a particular rumor or bad news was being passed along, I would simply squash it and move on. By talking to them, explaining how important it is for them to take their prescriptions daily, and offer them auto-fill on their prescriptions, and enroll them on ready reminder will help them take better care of their health.". Having worked in the field in Philadelphia for a few years, I am greatly excited about this opportunity with Kaiser Permanente because of the opportunity to work as part of a larger team and to help make this community a better and healthier place to live. This is a great response, and it shows that you truly do care about the people that you come across every day. It is not the ideal situation, but I have always adjusted for the good of the team. ", "No problem. This illustrates your ability to transform stress into action, successfully turning a negative into a positive, to accomplish your goal. ", "In my current position, we were running into several issues about a year ago that involved the inventory and stocking of supplies in patient rooms. I understand and agree that Kaiser Permanente may verify any and all information that I provide. I would need to be trained in the new procedures. I want to relax, read a book, meditate, go out with my friends or take my mom to eat at a good restaurant and enjoy my day off to come back to work recharged.". List several ways that you receive your industry knowledge and stay on top of trends. What you describe is a good fit for me, reputable vendors value these skills, and I'd like to represent a company that wants to create long-term sustainable partnerships. Kaiser Permanente expects their employees to stay up-to-date on their respective fields, and today's technology makes this reasonably easy! ", "I know this will come off as cliche, but it's truthful. He ended up requesting and receiving a transfer. ", "My current nursing team is very diverse and our team functions at its best when all members are bringing their own unique perspectives to the table. One of the toughest parts of communication can be delivering bad news to people with whom you work. Just some food for thoughthow does this response align with the Kaiser Permanente philosophy? Furthermore, I consider my coworkers in other departments as part of my customer base because my work can often have an impact on their work. My notebook saves me when I'm swamped, but I try to be efficient and put info directly into the (group record/EMR/chart) when I can. ", "Yes, I understand I have to have a clean background, and I'm happy to comply with it.". I am a very energetic, positive person who would like to contribute to a healthy, collaborative team.". I am registered at powerpack.com, where I get emails with anything new that happens in the medical field. At the same time, I was going to school to become a tech and got a job at a Wal-Mart pharmacy as a tech in 2010, and I have been working there since.". These are all excellent skills to have, and you sound very talented! 3.2 (5 reviews) Term. No matter if you will be working in front-line patient care or back-end support at Kaiser Permanente, communication can be the key to success in the healthcare world. In a community-type setting, my main goal is to build relationships with my patients to keep them coming back to me for their care. ", "As a certified pharmacy tech, I have to continue learning. The COVID-19 pandemic presented many opportunities to adapt as the situation evolved. ", "I am an avid marathon runner and have traveled to 10 countries in the last eight years to compete in a variety of races. Your ability to adapt to various people, regardless of a positive personality match, shows that you are mature and professional, even when factors are not entirely ideal. That way, it's easier to transition care, and the patient has all their info in the same place. I understand that it's part of the job. We are all human with our weaknesses, so don't be afraid to share yours! Share your strengths as a problem solver, and the ability that you would come up with innovative solutions on the job at Kaiser Permanente. When some of my colleagues were down and out regarding the changes, I was always the person to point out the bright side of a new change and I did so through both conversation and action. Health benefits. The hustle and bustle of any position in healthcare can be very demanding and your interviewer would like to know if you can appropriately handle the stress related to this job. Asked November 29, 2021 My weakness is taking on too much and not delegating. Even when times would get tough in this role with Kaiser Permanente, I would be looked upon to bring a contagious positive attitude to your team. I've cleaned up your answer slightly to more successfully deliver your message. To find out what other health systems can learn from KP's experience, the Quarterly recently spoke with Harold "Hal" Wolf III, senior vice president and chief operating officer of the Permanente Federation, the national umbrella organization for the Permanente Medical Groups (the physician component of KP). To my external vendor customers, I speak openly and honestly about our organizational needs and partner with them to create innovative and effective training sessions for our employees. Once he agreed to proceed, I informed the department staff of the urgency and expedited the transfer of the patient, which saved his life. That question can start up a great conversation, and you may learn a thing or two as well. Try to do the best I can for patients and remember always to be compassionate with them and treat them like I want my family members to be treated, and go the extra mile helping them.". This question is a little tricky because it's unclear. ", "Delivering bad news to a patient is very difficult. ", "When I started in Interventional Radiology, I was not trained in IR procedures. We wanted to create a resolution with this person. ", "When I applied for this position, I fully understood that I didn't meet the experience requirements for this position. Healthcare is not a place for gimmicks because health is precious and irreplaceable. We now offer a text messaging program to all Kaiser Permanente members (standard message and data rates may apply from your wireless carrier). A large organization like Kaiser Permanente walks a fine line when talking about promoting from within because departments want long-term retention while also wanting their employees to reach their goals within the walls of the organization. Looking back, my initiative to involve others was key in making the new procedure work for the entire organization. By seeing and understanding the history, I can help guide a plan moving forward for the team. Just like when I fill, I make sure the bottles are organized and in their place.". By consistently rejuvenating in this way, I can give even more energy when I am at work. I continue to work on this on a daily basis. I like to get to know people and ask them questions about themselves. We had in services to help us prepare. This is an impactful example that you can make even stronger by more thoroughly explaining what you considered when working to diffuse the situation. I've spoken with my current manager about it, and we've developed a system where he can call me out on the behavior since often I'm not aware of it. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. Human beings all grow up in different manners and under different philosophies. ", "I think my weakness is that I take too much to do. You'll quickly find that I am capable to perform this job with the highest of abilities despite not having the required five years of experience. People feel pretty comfortable with me and often open up about what theyre going through or share their personal lives with me. I start this by building trust in my patients with my clinical expertise and my interpersonal skills. As part of the team, I lead the cause of making sure that we took all factors into account and walked through all solutions that we could imagine. As well, talking about any journals you subscribe to or any groups/societies in your field that you belong to can also win over your interviewer. Conversely, you could be relied upon to work solo a majority of the time and need the ability to make quick decisions on your own. You also made sure to take action so that this did not happen again. ", "To be completely transparent, I probably bring myself the most stress because of my innate desire to be the best. Finally, end your response by talking about the positive outcome. She's fortunate to work from home, and makes about $32/hr w/ no degree. In asking this question, your interviewer wants to get a sense that you will bring the ability to build strong relationships to Kaiser Permanente. No matter if the job you are interviewing for at Kaiser Permanente puts you in direct patient contact or not, the healthcare industry, in general, can be very emotional at times for any staff member. Know peds RSV scenerio : it's big now on the news . In the ever-changing and evolving world of healthcare at Kaiser Permanente, being flexible and adaptable in your work is a key trait that your interviewer will be looking for in any candidate that they hire. The success of Kaiser Permanente thrives on the accuracy of information and organization in all work that they do. I would also need a technologist to assist me who could adjust to my easy procedural style.". I love working with like-minded people who set challenging goals for themselves. Avoid speaking negatively about any patients or colleagues and use a recent example from your current role. In the end, you want to ensure your interviewer that you would join the team at Kaiser Permanente with the utmost integrity and accountability in your work.